We had at least 6 or 7 of them and I finally figured out how to take care of them. WHEN YOU'RE DONE.... remove the waste collection container and let the floormate run for at least a few minutes. This is because the "wet" air is sucked in by the engine and causes rust on a steel sleeve piece in the engine. Why this was not painted or galvanized, I can not know, unless the decision was made so that they could sell more machines. Running without a tank draws dry air through the engine and eliminates the problem. In contrast to a lifetime of 5 to 9 months for our previous Floormate, the last 21 months worked hard and then suffered a broken internal suction hose.
Background: We live at the edge of the forest and have three great Danes, plus people who go in and out all day. so we do a lot of floor cleaning. I am an engineer with more than 30 years of experience in the development of small electrical and mechanical devices. When I finally did a demolition, I discovered the problem almost immediately.
Last note: Keep the pick-up head clean. Great Danes shed a lot, so I also have to remove the suction head when vacuuming before scrubbing and clean it more often than I want. But this is not a machine failure and is easy to do, albeit a little time consuming.
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